Owner/legal review required

Support

How beta customers can request help and what to include.

Draft version: 2026-07-20 · This practical product draft is not a substitute for owner and qualified legal review.

Controlled beta. Capabilities depend on the in-product status shown for each connector. Provider review and external configuration may prevent connection or publishing.

Contact

Email support@publishfy.app from the verified account email. Include the workspace name, approximate time, safe error message, and request or correlation ID if shown.

Do not send secrets

Never send passwords, session cookies, invitation or recovery tokens, OAuth codes, provider tokens, Stripe signatures, card details, vault keys, or private media links.

Priority

Publishing, billing, access, security, and deletion failures receive priority during the controlled beta. Response and resolution times are not guaranteed until the owner publishes a reviewed support policy.

Incidents

During an incident, Publishfy may pause generation, automation, or one or more providers and will update the status page with customer-safe information.

Contact

Use support@publishfy.app. Legal and privacy contact details remain subject to owner review before paid or public launch.